Tidio — Free Mini Course

What is Tidio?

Your website's new best friend for helping customers — day and night, without a break.

• ▸Tidio is a tool that helps businesses chat with their customers online. It uses a smart AI helper AND real people to answer questions. Think of it like having a super helpful assistant who never sleeps!
• ▸Answers questions automatically, 24/7
• ▸Real humans step in for tricky stuff
• ▸Over 300,000 businesses use it

• ▸Customers want answers fast. They don't want to wait hours for an email reply. Tidio fixes that problem!
• ▸No more waiting around. Tidio answers questions the second someone asks.
• ▸The AI handles the easy stuff so your team can focus on the hard questions.
• ▸Tidio is always on — even at 3am on a Sunday!

• ▸Lyro is the smart AI brain inside Tidio. It reads your support content and learns how to answer customer questions — all on its own!

• ▸Lyro is like a really smart helper who has read every page of your website. Here's what it can handle all by itself:
• ▸Customers ask "Does this come in blue?" — Lyro answers instantly.
• ▸"Where is my order?" — Lyro looks it up and tells them right away.
• ▸Lyro walks customers through simple troubleshooting steps.
• ▸Lyro gathers names and emails from interested visitors automatically.

• ▸You don't need to be a tech wizard to set up Lyro. It learns from stuff you already have!
• ▸The coolest part? Setup takes just a few minutes — not weeks. Most businesses get their first AI-answered question within hours!

• ▸There are other chat tools out there. One big one is called Intercom. Let's see how they compare!

• ▸For most small businesses and online stores, Tidio gives you 80% of the same power as Intercom — but costs way less and is much easier to use!

• ▸Tidio has a free plan — no credit card needed!
• ▸Per month, just to get started
• ▸Tidio delivers most of what Intercom offers
• ▸Already using Tidio every day

• ▸Seriously — you can have Tidio up and running on your website in about the same time it takes to watch a TV show episode. Here's how!

• ▸Copy a small piece of code and paste it into your website. It's like adding a plugin — super simple!
• ▸Add your FAQs and product info so Lyro can learn what your business is all about.
• ▸Create friendly messages that pop up when visitors land on your site. Say hi automatically!
• ▸Link your email so any questions that need a human go straight to your inbox as tickets.
• ▸⚡ Most businesses see their first AI-answered question within just a few hours of setup!

• ▸Once Tidio is live, here's what your day looks like compared to before:
• ▸You answer the same questions over and over. Customers wait hours for replies. Your inbox is a mess. You work late just to keep up.
• ▸Lyro handles the easy questions automatically. Customers get instant answers. You only deal with the stuff that really needs you. More time for the fun parts of your business!

• ▸You've completed the Tidio course! You now know everything you need to get started.